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Terms & Conditions

Terms & Conditions – Online Standard Admission

  1. The purchase and possession of an admission ticket constitutes your acceptance to these terms and conditions Thurloxton Farm is the trading name of EW Quick & AE Quick Ltd.
  2. Admission is only with a valid ticket
  3. Admission tickets are non transferable, and are not refundable closer than 10 days before your ticket date.
  4. Admission tickets purchased online are only valid if purchased via www.thurloxton.com
  5. Admission tickets purchased online are only valid for use on the date and time shown and the specified persons as stated on the tickets
  6. It is the responsibility of the ticket holder to check the ticket before arrival at Thurloxton Farm  It may not be possible to rectify errors on the day of the visit
  7. Children under 1 year old may enter for free, but must be accompanied by a full paying adult.    Please note that under 1s do not receive a free pumpkin
  8. Children ( 0 – 15 years) must be supervised at all times by a responsible adult aged 16+ years . Children must not be left unattended at any time while at Thurloxton Farm
  9. Tickets will not be accepted if any part of it is removed, altered or defaced
  10.  Tools used in the carving barn will only to be issued to a responsible individual aged 18+ years  
  11. Printed tickets must be printed on paper with a fully legible barcode
  12. If you are using your Smart Phone for your digital ticket it is your responsibility to ensure your phone is fully charged for the ticket and barcode to be legible
  13. Thurloxton Farm reserves the right to refuse entry due to actual or suspected fraudulent activity in the purchase or use of admission tickets
  14. Thurloxton Farm reserve the right to ask visitors to leave the site at any time during their visit due to behavior deemed inappropriate by Thurloxton Farm management, in these circumstances no refund will be given
  15. Thurloxton Farm is unable to accept liability for personal damages, losses or injuries sustained at the venue – including, but not limited to, damage and losses to property and motor vehicles if the cause is due to negligence of the ticket holder or the actions of other patrons
  16. Admission tickets are not to be used for any part of marketing, sales or media promotion, whether commercial or non-commercial, without the prior written consent of Thurloxton Farm
  17. Strictly no trading within the venue without written consent or agreement with Thurloxton Farm
  18. No glass bottles, alcohol or knives may be brought onto the site
  19. No dogs or pets of any kind are allowed on site or to be left in cars in the car park at any time
  20. Smoking is not permitted anywhere within the site.  Smoking is only permitted in the in the car park area
  21. Personal data is only used by Thurloxton Farm.  Data is not passed onto third parties
  22. We reserve the right to conduct searches of all ticket holders and pushchairs/buggies on entry to or exit from the site.  Anyone who refuses to participate will be denied access to the site
  23. From time to time, Thurloxton Farm will undertake general photo and video shoots as part of their marketing activity. If you do not wish to be included in any photographic material please advise the team undertaking the activity, inclusion assumes consent to the use of the material.  Where an individual shot is required, consent for use will be requested.
  24. Thurloxton Farm reserves the right to change advertised programs without prior knowledge and all activities are subject to change
  25.  The event will continue during wet conditions where possible. If closed for safety reasons a full refund will be arranged.